Lessons learned in 20 years
Whether it is communicating with potential clients, current customers or the company’s employees, it is important to exhibit true leadership. And by leadership we mean work ethics, decisiveness, and sticking to our corporate values.
With clients, show adherence to your promises and the chosen strategy, but present flexibility as well. With employees, offer compassion but value responsibility and perseverance. At times, it is simpler said than done. But it is worth it because the outcome is a healthy work environment with loyal and trusting clients.
Staying in business for 2 decades might seem like a comfortable place to be for both the management and employees. In fact, it is constantly staying alert for the advancements in the industry and adjusting to them.
The management must evaluate cutting-edge technology and the changing environment of clinical research continuously. We invest in progress, be it new scientific methods, a better resource allocation or changes in the structure of the business. GCT employees undergo trainings regularly to be able to offer an unparalleled level of expertise to clients.
Updated: November 1, 2021